Annies Reviews
Annies Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Annies has a 1.8 star rating from 40 reviews; consumers are mostly dissatisfied and only 10% would likely recommend. Rating distribution heavily unfavorable. Many ask for a refund and report website and billing problems.
Key Takeaways for Future Customers
- Expect frequent customer service and account access issues.
- Be cautious with memberships, subscriptions, and auto-ship billing.
- Annies reviews note product taste and formula changes for some items.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing errors, unauthorized charges, and refund delays.
- Inability to reach human customer service or valid phone numbers.
- Website login failures, missing digital orders, and subscription cancellation problems.
Positive Feedback
Some customers praise delicious, high protein mac and cheese, diverse selection, and gluten free options.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Annies has a 1.8 star rating from 40 reviews; consumers are mostly dissatisfied and only 10% would likely recommend. Rating distribution heavily unfavorable. Many ask for a refund and report website and billing problems.
Key Takeaways for Future Customers
- Expect frequent customer service and account access issues.
- Be cautious with memberships, subscriptions, and auto-ship billing.
- Annies reviews note product taste and formula changes for some items.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing errors, unauthorized charges, and refund delays.
- Inability to reach human customer service or valid phone numbers.
- Website login failures, missing digital orders, and subscription cancellation problems.
Positive Feedback
Some customers praise delicious, high protein mac and cheese, diverse selection, and gluten free options.
Media from reviews
Atlanta, Georgia
Order
I got no help, so I wasn't able to place my order and missed the sale.. so I am assuming you didn't care whether I did or not
User's recommendation: None
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fairview Heights, Illinois
Formula change in products to CORN...
- - Corn starch change excludes many with corn sensitivities.
- - Restore original recipe with butter and milk.
- - Don't sell to big corporations.
Formula change in products to corn starch takes away from a large consumer base for your products. I have Crohn's disease and I, along with other people, can't eat corn products.
Your Mac was the only one I could consume without getting sick. Not everything is about money. Actually, making good products and keeping your brand is the better call, especially nowadays. I can't imagine marketing a product for kids and others as healthy and then selling out to a big brand and letting my ingredients get changed.
Bring back the original recipe. Bring back butter and milk. Take the nonsense back out. Quit selling to big corporations!
Money isn't everything. Let's not kill our people for profit.
User's recommendation: Find a brand that is concerned about the people and not MONEY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ocala, Florida
Resolved: I bought this macaroni and cheese at...
I bought this macaroni and cheese at [GEOGRAPHIC_DATA] in The villages down here in [GEOGRAPHIC_DATA] and I opened this box up and another box with it to make two boxes and the cheese pack has very little cheese in there. Definitely a fluke in the factory
Athol, Massachusetts
Resolved: It appears Annie’s Ketchup has been discontinued
There’s nothing you can do. It’s been discontinued.
The only ketchup that made me understand ketchup has been discontinued. Im very disappointed.
I hope its the worst thing that happens to me today. RIP Annies Organic Ketchup.
- I will live through this
- I will miss my only ketchup
Preferred solution: Deliver product or service ordered
User's recommendation: Love the one you’re with. Lol
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Need pattern
Didn't have any contact with customer
I recieved the yarn and crochet hooks,but no directions pattern or blocking board as promised. The yarn is nice.
User's recommendation: Order from Lion brand yarn
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment of my order
Ordered the cathedral window afghan pattern - months ago. I keep trying to pay but you wont accept it, even with customer service.
I am using Discover. I have called and emailed repeatedly - I wanted to make it as a Christmas present.
Why dont customer service employees know how to help?
Cynthia Toolin-Wilson
drctoolin@***.com
User's recommendation: Make sure you talk to someone on the phone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment of my order
I ordered the purple rose cathedral pattern and have tried to pay it multiple times. I have a discover card but I cannot get it to be accepted by your company.
I want to get the pattern.
I am a Catholic theologian and want to make it for my truest form Christmas. I have been a faithful customer for a long time.
User's recommendation: Be careful. Try to get someone on line.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMake a payment
Wanted to make a payment online. I was never able to.
I was sent around in circles. I finally just mailed the payment.
Preferred solution: I do not need anything. I would like to know how to make an online payment.
User's recommendation: I love Annie’s Attic Mysteries
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received ordered items. Customer service does not exist. not
- - I ordered Haven Granny Square Blanket and received yarn, but no pattern or video.
- - No confirmations or updates; July support unavailable.
Terrible. They have my money (over $300) and I have nothing to show for it. They ‘re thieves and I’ll be seeing a lawyer.
I ordered the Haven Granny Square Blanket. You sent the yarn, but no pattern and no video.
I also ordered the Florals and Lace Afghan the same day and have not received anything from you regarding this matter. Not even a confirmation email. Ive been told I cant speak to anyone in July regarding this.
I need this resolved now, not next month or the month after. Terrible customer service.
User's recommendation: Don’t order anything from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
West Monroe, Louisiana
Billing questions
Recurring credit card charges of $28 each month? What are those charges for, and if for any membership charges, please cancel?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santaquin, Utah
No return call
I have loved the magazines from you. But it is impossible to get a person on the phone for an issue or even customer service! I even sent a written message for contact and still nothing!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santaquin, Utah
No human to talk to
There is no one to talk to. I guess I will let my subscription lapse as I need to talk with a person
West Monroe, Louisiana
Billing questions July 6-$22.18 charges for what ?? Please issue a credit to my card!
You charged me $22.18 on July 6 that I have not authorized. Please issue a credit to my card and discontinue any future billings! Please advise me of the refund.
User's recommendation: Watch for unauthorized billings!!!
Buffalo, New York
Password problems
- - Cannot sign in to service or catalog with my password.
- - Resets were rejected, with no time frame, and the expensive kits question remains.
I tried signing in with my password for customer service. You wouldn't accept my password.
I tried signing in for the catalog. You wouldn't accept my password for that either. So I tried to reset my password, and they wouldn't accept a newly created password. You said I'd tried too many times and I'd have to try again later.
You never said how long later is.
I'm pretty unhappy. Do you want to sell your expensive kits or not?
- Pretty patterns
- Difficulty getting a password that works
Preferred solution: I’d like to get a password that WORKS!
User's recommendation: Leave a LOT of time to order something from Annies Attic!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cicero, New York
looking for the real Annies Books customer service and website
I continue to receive annies books series by mail. the website listed on the invoice is for the craft site.
anyone know how i reach the correct site? there are many "annies" online ...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milwaukee, Wisconsin
I keep getting messages for books that...
- - I get messages about books returned unopened to Annies.
- - Customer service says mark receipts as lost.
- - I will not pay for unopened books.
I keep getting messages for books that have been returned, unopened, to ***'s. The customer service representative keeps saying to mark the receipts as lost.
I no longer have these books.
They were returned to ***'s Antique Shop Mysteries, unopened by the post office. I will not pay for the books.
- Unable or unwilling to find the books returned to annies by po
- Unable tor unwilling to find books retured unopened to annies po
Preferred solution: Apology
User's recommendation: skip this book company
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Fun fact: everything is about money. It unfortunate.